Frequently Asked Questions

Last Updated: June 1, 2026

Booking & Policies

What documents do I need to rent a vehicle?

You will need a valid driving license for the specific vehicle category and an original government-issued ID card (like an Aadhar Card or Passport) for verification.

How can I book a vehicle?

Is there any age limit to rent a vehicle?

Do I need to pay a security deposit?

What are your accepted payment methods?

Can I cancel my booking?

Is fuel included in the rental price?

Are there any mileage limits per day?

Do you offer home or hotel delivery?

Can I modify my booking dates?

On the Road & Support

Do you provide helmets?

Yes, we provide one complimentary helmet with every two-wheeler rental. A second helmet can be provided upon request for a nominal fee.

What happens if the vehicle breaks down?

Am I responsible for traffic fines?

Can I extend my rental duration?

Is there a late return fee?

What happens if I damage the vehicle?

Can I take the rented vehicle outside Puri?

Do the vehicles have commercial insurance?

What should I do in case of an accident?

Are there any restrictions on where I can ride?

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